Effective July 1, 2020 UNH Telecom will no longer charge internal university departments, faculty and staff for standard services. We will continue to record usage of Telecom services, resources and phone long-distance charges for inventory and reporting purposes but will not send out monthly financial notices.
To promote responsible resource usage, you will continue to submit your Telecom service requests via our webforms. Department liaisons Telecom Account Managers (TAM) will remain in their role and will submit these department requests.
Periodic reviews of resource usage will be performed by Telecom to determine continued business need - Telecom reserves the right to disconnect any service or resource for inactivity.
Below are the standard offerings that have been determined for: Faculty/Staff, Departments, Telecom-resourced Projects, Classrooms, Labs and Research Facilities. These offerings are based on current ~4300 consumers of Telecom resources and their potential future needs.
Standard Offerings: Faculty and Staff in their primary location:
- 1 - Model 9611 VoIP phone
- 1 - 1Gig Ethernet
- 1 - Voicemail with optional transcript to UNH E-mail account
USNH departments:
- Model 9611 VoIP phone/s - set numbers vary by department need
- 1 - 1Gig Ethernet
- 1 - Department Voicemail with optional transcript to UNH E-mail account
Telecom-resourced projects:
- Projects with costs greater than $2000 will be charged to the department. A fund and org are required for billing purposes
- WiFi - coverage will be provided for indoor spaces with common access. Outdoor spaces may require approval from the VPFA Office
Services Assigned on a Case-by-Case Basis
- Classrooms
- Research locations
- Lab locations
Discontinued services/resources:
- Rush work orders - service requests will be completed in the order they are received
- Telecom supplied phone headsets* - departments will replace or purchase the compatible headset
*The CS530 Cordless headset has been discontinued.
