UNH Telecommunications
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UNH Telecommunications
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Contact Us
Liaisons
Make A Request
Trouble / Service Not Working
Questions and Estimates
Phone and Data Service Add/Change/Move/Disconnect
Service Reassignment / User Name Change
Long Distance Authorization Codes
Voice Mail
Liaison Change
How To
Connect Your VoIP Phone
Diagnose Phone Trouble
Make Calls, Use Special Features
Conference Calls
Support for TTY
Services
Data
Phone
Other
Rates
University of New Hampshire
UNH Telecommunications
Login
Home
About / FAQ
Contact Us
Liaisons
Make A Request
Trouble / Service Not Working
Questions and Estimates
Phone and Data Service Add/Change/Move/Disconnect
Service Reassignment / User Name Change
Long Distance Authorization Codes
Voice Mail
Liaison Change
How To
Connect Your VoIP Phone
Diagnose Phone Trouble
Make Calls, Use Special Features
Conference Calls
Support for TTY
Services
Data
Phone
Other
Rates
Report Phone or Network Trouble ->
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guest
Report Phone or Network Trouble
NOTE: Requests for
new
services, or service change requests, must be
submitted by your TAM
.
Please
login
for enhanced functionality.
I am making this request on behalf of...
myself
someone else
On Behalf Of:
My Name:
Preferred Contact:
Role:
select...
Student
Staff
Faculty
Parent
Guest/Other
There is an issue with a...
phone
wired (Ethernet) connection
wireless (WiFi) connection
virtual private network (VPN) connection
Where is this issue seen?
ON campus (Durham)
OFF campus
Which device(s) are giving you trouble?
other device
enter device MAC...
other MAC address
No devices retrieved for '3.95.131.208'.
Nature of Issue
Help us diagnose your issue; submit your
Speedtest
results in the Description field.
unable to get a network connection
network performance issue
slowness
intermittent connectivity loss
resource access issue
server/port of resource:
other
Please describe the issue in 'Description'...
What type of device is having trouble?
computer / laptop
tablet / phone
other
type of device
Nature of Issue
cannot "see" the UNH-Networks (UNH-Public, UNH-Secure, Eduroam)
can "see" UNH-Public, but not connect
can "see" UNH-Secure, but not connect
Have you run the configuration applet at
wifi.unh.edu
?
yes, I have run the applet
no, I have not run the applet
Please upload log file:
can connect to UNH-Public, but are stuck on
this page
device is online, but unable to reach certain services or perform certain actions
network performance issue
slowness
Help us diagnose your issue; submit your
Speedtest
results in the Description field.
intermittent connectivity loss
Nature of Issue
a resource is unreachable
cannot install the Pulse Secure VPN client
losing connectivity to the Pulse Secure VPN client
Pulse Secure VPN Client stays connected, but losing connectivity to applications
Please attach your VPN Pulse Log:
Describe The Issue
Phone # w/issue
Area Code
603
-
Exchange
select exchange...
862
641
513
-
Extension
Nature of Issue
static
low volume
no dialtone
voicemail
other
please describe the issue up above
Location where you are seeing the issue:
Building:
select building...
1 Leavitt Lane
11 Brook Way
121 Technology Drive
122 Mast Road
18 Waterworks Rd
2 Leavitt Lane
9 Madbury Road
Adams Tower West
Airmap Highland Farm
Alexander Hall
Alpha Chi Omega
Alpha Phi House
Ambulance Bldg
Babcock Hall
Barton-Cole Hall
Beech Hill Radio Tower
BoatHouse Jackson
Burley Demeritt FarmHouse
Cable TV HeadEnd Bldg
CAMPUS MINISTRY
Carpenter Shop
Central Receiving
Chase Lab
Chenell
Chiller Plant
Christensen Hall
Co Gen Pole Farm
CO-Generation Building
Conant Hall
Congreve Hall
Craft Cottage
CSDC
Dairy Bar
Dairy Barn
Demeritt Hall
Devine Hall
Dimond Library
Dunlap Center
Eaton House
Elizabeth DeMeritt
Elliott Alumni Center
Engelhardt Hall
Equine Center
Fairchild Hall
Farm Services
Field House
Fire Station
Fish and Game Department
Fish Hatchery
Flow Research
Forest Park Bldg 18
Forest Park Bldg 24
Forest Park Bldg 27
Forest Park Bldg 28
Forest Park Bldg 29
Gables Building A
Gables Building B
Gables Building C
Gables Building North
Gables Building South
Gibbs Hall
Glass Shack
Greenhouse
Gregg Hall
Grounds & Roads
Haaland Hall
Hall House
Hamel Rec Center
Hamilton Smith Hall
Handler Hall
Health & Wellness Bldg
Heating Plant
Heidleburg Harris
Hetzel Hall
Hewitt Hall
Hitchcock Hall
Holloway Commons
Hood House
Horton Social Science
Housing Admin Building
Hubbard Hall
Huddleston Hall
Human Nutrition
Hunter Hall
Jackson Laboratory
James Hall
Janetos House
Jessie Doe Hall
Keener Dairy Nutrition
Kendall Hall
Kingman Farmhouse
Kingsbury Hall
Law School 10 White
Law School 2 White
Law School 25 Essex
Library Storage
Light Horse Classroom
Lord Hall
Madbury Commons
Marston House
McConnell Hall
McLaughlin Hall
Memorial Union
Mendum's Pond Buildings
Mills Hall
Moiles House
Morrill Hall
Morse Hall
Murkland Hall
Myers Center
NEC Center
Nesmith Hall
Neutron Building
New Castle Building A
New Hampshire Hall
NHPTV
Observatory
Old Dairy Barn
Outdoor Pool Bathhouse
Parsons Hall
Paul College of Bus & Eco
Paul Creative Arts Center
Perpetuity Hall
Peterson Hall
Pettee Brook Lane Bldg
Pettee Hall
Philbrook Dining
Pole Connections Only
Poultry Brooder House
President's House
Printing and Mail
Putnam Hall
Randall Hall
Rice House
Richardson House
Ritzman Lab
Rudman Hall
Sawyer Hall
Scott Hall
Service Building
Skogland Activity Center
Smith Hall
Spaulding Hall
Stillings Dining Hall
Stoke Hall
Storm Water
Taylor Hall
Telecommunications Center
Thompson Hall
Tirrell LightHorse Stable
Transportation Garage
TSAS Sawmill
UNH Manchester
UNHM Annex
UNHM Pandora
Veterinary Diagnostic Lab
Visitor Center
Water Treatment Plant
Whittemore
Wildcat Stadium
Williamson Hall
Wolff House
Woodman Hort Farm
Woodside Apartments A
Woodside Apartments B
Woodside Apartments C
Woodside Apartments D
Woodside Apartments E
Woodside Apartments F
Woodside Apartments G
Woodside Apartments H
Woodside Apartments I
Woodside Apartments J
Woodside Apartments K
Woodside Apartments L
Woodside Apartments M
Woodside Apartments N
Woodside Apartments O
Woodside Apartments P
Woodside Apartments Q
Woodside Apartments R
Woodside Community
Zais Hall
Floor:
select floor...
Room:
select room
Jack:
select jack
Do the device(s) work in other locations on campus?
yes, the device(s) work elsewhere on campus
no, the device(s) don't work elsehere on campus
not sure if the device(s) would work elsewhere